The Connection Journey

Sell easier, sell faster, sell more, & get customers to sell for you.

A strategic playbook for immediate and long term marketing success. Designed by an award-winning CX agency, the connection journey comes with an AI advisor trained to help you customize the approach to your business challenges.

The Connection Journey Introduction & Self-Assessment

Want to learn more? Get the introduction of the connection journey guide for free.

Additionally, get access to the Connection Journey assessment worksheet to evaluate your business’ strengths and opportunities across the four phases of the connection Journey - Relevance, Attraction, Trust, and Investment. Identify areas you want to address in your business.

preview the connection journey free & assess your business today.

Introduction & ASSESSMENT (ZipFile)

why does this matter to your business?

For a business, we know growth matters. But lasting growth doesn’t come from simply creating sales. It comes from connecting with customers so much so that they become your collaborators.

Think about leading businesses - they have more than customers - they have passionate fans.

And it doesn’t happen by accident. It happens by design. The Connection Journey is that design. 

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buy now - $28 (USD)

Inside, you’ll find clear explanations of The Connection Journey framework and the key drivers behind each phase of the journey. It is a 140+ page guide to more valuable customer relationships.

When you purchase you get immediate access to a link to download The Connection Journey.

what you get

The Connection Journey strategic manual includes:

  • 140+ pages of strategy you can use as both a reference and a hands-on tool.

  • Explanations of the idea behind The Connection Journey, giving you the “why” behind the approach.

  • A breakdown of the drivers of each phase of the journey, showing you what makes customer connection succeed.

  • Detailed worksheets that walk you through developing and implementing the framework for your own business.

  • Access to an AI Advisor, here to help you with the concepts and implementation of The Connection Journey. Ask questions about your business and get recommendations.

  • Practical results: a roadmap for building stronger customer connections, increasing loyalty, and creating sustainable business growth.

the value of connection

We conducted a quantitative research study with more than 10,000 responses to measure the strength of customer relationships, and then cross-referenced those findings with actual client business performance over a three-year period. The results were clear: improved customer connections correlated with higher profit growth.

about us

The Connection Journey was created by relativ*, an award-winning strategic marketing agency. We’re all about helping brands build customer relationships that last—profitable, sustainable, and genuine. Over the years, we’ve partnered with some of the world’s leading companies, proving that connection isn’t just a nice idea, it’s a winning strategy.

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